Nasdaq-listed software-as-a-service (SaaS) major Freshworks announced on Monday the appointment of Srinivasan Raghavan as its new chief product officer (CPO). With over two...
Ozonetel, an industry-leading provider of unified customer experience intelligence platform (oneCXi), announced the launch of CXi Switch, a first-of-its-kind internet communication product that...
With rapid adoption of Generative AI, businesses of all sizes have the opportunity to significantly improve the customer experience for their customers ...
While advancements in AI are remarkable, their true value lies in being harnessed to develop practical solutions that boost organisational efficiency. This is...
