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At least nine domestic flights were delayed by Japan Airlines (JAL), the country’s second-biggest airline after All Nippon Airways (ANA), local media said.
“We identified and addressed the cause of the issue. We are checking the system recovery status,” JAL said in a post on social media platform X.
“Sales for both domestic and international flights departing today have been suspended. We apologize for any inconvenience caused,” the post said.
Earlier Thursday, a JAL spokeswoman told AFP the company had been subjected to a cyberattack, warning that there was a “a possibility that delays and cancellations may occur”.
JAL said in an X post that it had been having network problems from around 7:24 am on Thursday (2224 GMT Wednesday) which could affect domestic and international flights.
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But the cause of the failure had been identified by 8:56 am, it added.JAL is just the latest Japanese firm to be hit by a cyber attack.
Japan’s Space agency JAXA said in 2023 that it was likely penetrated by a cyber attack by unknown entities, but no sensitive information about rockets or satellites was accessed.
The same year, Nagoya Port, one of Japan’s busiest, was crippled by a ransomware attack that was blamed on Lockbit, a Russia-based cybercrime organisation.
Japan’s National Center of Incident Readiness and Strategy for Cybersecurity (NISC) — the agency responsible for defences against cyberattacks — was itself reportedly infiltrated by hackers in 2023 for as long as nine months.
In 2022, the government said a cyberattack was behind disruption at a Toyota supplier that forced the top-selling automaker to halt operations at domestic plants for a day.
More recently, the popular Japanese video-sharing website Niconico suspended its services in June because it was under a large-scale cyberattack, its operator said.
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