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The negative comments aimed at McDonald’s were the latest in what is known as “review bombing,” where an establishment is hit with a litany of bad reviews based on a political view or an occurrence unrelated to its actual business.
In this case, the negative and one-star reviews showed up after Luigi Mangione, 26, was captured at a McDonald’s in Altoona. He was spotted eating at the restaurant by a customer who alerted a McDonald’s employee, state police said.
“These reviews violate our policies and have been removed,” a Google spokesperson said in an emailed statement.
The policy says that review contributions “should reflect a genuine experience at a place or business” and that “content that has been posted from multiple accounts to manipulate a place’s rating” will be removed.
“This location has rats in the kitchen that will make you sick and your insurance isn’t going to cover it,” one review said.
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The insurance executive’s murder unleashed a wave of frustration from Americans who have seen their health insurance claims or care denied, faced unexpected costs or paid more for premiums and medical care – all trends that are rising, according to recent data. Thompson, 50, was gunned down outside a Manhattan hotel early on Wednesday morning by a masked man who appeared to wait for his arrival before shooting the executive from behind.
The suspect ran from the scene and then rode a bike into Central Park. Surveillance video captured him exiting the park and taking a taxi to a bus station in northern Manhattan, where police believe he got on a bus to flee the city. Police said Thompson appeared to be deliberately targeted.
The suspect was arrested after a five-day manhunt.
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