AWS says public services platforms adopting its tech to build solutions

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Amazon Web Services (AWS), the cloud computing arm of Amazon, Wednesday said several public services platforms, including those from industries such as healthcare, web-based state commerce and banks, are adopting its technology to build solutions to drive India’s digital transformation journey.

The company shared the examples of supporting public sector customers – the National Health Authority (NHA), Government e-Marketplace (GeM), and Public Sector Bank Alliance (PSBA) – at the AWS Empower India event held in New Delhi.

“Many of our customers, from small startups to large enterprises, are seeking ways to maximise their cloud investments and minimise waste,” said Amazon’s chief technology officer Werner Vogels. “This is especially crucial in India, where the challenge is to build scalable, efficient digital systems serving 1.4 billion people.”

He added that builders in India are poised to embrace principles of the ‘frugal architect’ approach for cost-aware, sustainable, and modern architectures, turning constraints into catalysts for innovation, creating innovative solutions that address immediate challenges as well as lay the foundation for sustainable, long-term growth.

Pankaj Gupta, leader – public sector, AWS India, said, “India’s public sector is laying the foundation to achieve the government’s vision of a Viksit Bharat 2047, by developing population-scale initiatives, building on cloud and AI technology. Transformative innovations in our government, healthcare, and education segments for example are strengthening India’s potential as a Digital Nation, and to become a technology sandbox for the world.”


He noted that AWS is co-innovating with customers for missions such as delivering better healthcare, improving access to quality education, enhancing financial inclusion, and improving business prospects of small businesses and startups.

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AWS said in a statement that the NHA is building on AWS to transform healthcare at population-scale and establish an open digital health ecosystem in India. For instance, it is leveraging it to build core modules of the Ayushman Bharat-Pradhan Manti Jan Arogya Yojana program including critical applications like Beneficiary Identification System and Transaction Management System.The company said that its cloud services form the backbone of GeM’s e-procurement features like direct purchasing, bidding, reverse auctions, price matching, demand aggregation, as well as supporting the marketplace, business operations, analysis, customer support, and payment processing.

Further, the PSBA, an umbrella organisation formed by 12 public sector banks, has empaneled AWS to offer flexible and optimised cloud computing services to India’s public sector banks.

AWS has invested over $3.7 billion in cloud infrastructure in India between 2016 and 2022, marking its significant commitment to India’s digital future, the statement said. It plans to invest a further $12.7 billion by 2030.

Its platforms have powered various other government initiatives such as the vaccination application CoWin and digital document application DigiLocker. The National Skill Development Corporation’s skilling platform Skill India Digital Hub and the Swachh Bharat Mission’s Swachhata app also leverage its technologies.



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