“In her new role, Jyothi will oversee the operations of MGN’s distributed workforce platform across India, Pakistan, and Egypt, ensuring it continues to deliver dynamic, high-quality talent and services to support Mashreq’s strategic, digital, and operational goals,” the bank said in a statement.
In June, Mashreq appointed Tushar Vikram as its new country head and chief executive officer (CEO) of India.
India is Mashreq’s biggest market outside its home base of UAE, one-fourth of its international corporate banking assets. The bank is also reported to be exploring to establish an office in the GIFT City to serve Indian clients.
Prior to the new role, Bhatula served as the chief operating officer for UBS India Service Co., where she also managed India operations and the technology division, playing a key role in integrating Credit Suisse into UBS.
With over 20 years of experience, Bhatula has held leadership roles in Singapore and India at Credit Suisse, where she managed global programs and enhanced operational efficiencies.
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“With her expertise and proven track record, we are confident that MGN will continue to advance as a world-class talent and services platform, enabling Mashreq to deliver innovative and sustainable solutions to its customers globally,” said Mark Edwards, group head of operations, Mashreq.Bhatula, who holds a degree in Electronics Engineering from JNTU Hyderabad and an MBA from NUS Business School; also has an entrepreneurial streak as the owner and operator of two restaurants in Mumbai.
“I look forward to working closely with the talented teams at MGN and Mashreq to enhance our distributed workforce platform further, ensuring it remains a strategic enabler of the bank’s global vision and growth,” Bhatula said on her appointment.
